Uscis Application Support Center Asc Silver Spring Photos (2024)

FAQs

Can I go to USCIS application support center without appointment? ›

If you have appointments at more than one office (for example, a field office and an application support center) please check both sections to ensure the offices are open. We are not accepting walk-in visits at this time. You must have a scheduled appointment before arriving at a USCIS office.

Contact USCIS to try to resolve your issue.

Submit a secure message through your USCIS online account. Submit an inquiry through the Ask Emma chat feature. Call the USCIS Contact Center at 1-800-375-5283.

You might even get the initial appointment notice before you receive confirmation from USCIS that your application package has been processed. The actual appointment, however, is usually scheduled between 5–8 weeks after your filing date.

Our toll-free number is 800-375-5283 (TTY 800-767-1833, VRS 877-709-5797) and we answer live calls and chats Monday to Friday, 8am to 8pm Eastern.

Early walk-in appointments are available at some Application Support Centers (ASCs). To find out if you can do an early walk-in for your biometrics appointment, you must call your local ASC or U.S. consulate to determine if they allow that.

Field Offices handle scheduled interviews on other applications. They also provide limited information and services that supplement those we provide through our website and by phone. Application Support Centers provide biometrics collection and related services.

If you do not receive a decision on your motion within that time, you may contact the USCIS Contact Center at 800-375-5283 and ask for a “service request.” Q. May I request a waiver of the filing fee for my motion? A.

After a person files an application, petition, or other benefit request, USCIS may schedule a biometric services appointment at a local Application Support Center (ASC). The appointment notice indicates the date, time, and location of the appointment.

For general questions, go to uscis.gov. You can search the website for information by yourself or chat with Emma, our virtual assistant. All USCIS forms are free.

Can I walk in for biometrics without an appointment? ›

You must give your biometrics in person. You need to make an appointment to give your biometrics. Walk-in or emergency appointments may be accommodated, but booking ahead is best. Booking an appointment is free.

USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.

National Visa Center (NVC): For NVC case-specific inquiries, you may call 603- 334-0700 or email NVCInquiry@state.gov.

Individuals calling the USCIS Contact Center can access information through a menu of automated options 24 hours a day, 7 days a week. Contact our national toll-free line by dialing 1-800-375-5283.

USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.

Before visiting a USCIS office, you must have an appointment. Bring your printed appointment notice. See our USCIS Office Closings page for the latest information on office closures.

For information, go to our USCIS Adoption Contact Information page. If you have a previously filed, pending, or approved VAWA, T, or U-related case, you may call the USCIS Contact Center at 800-375-5283 (TTY: 800-767-1833) to request information about your case or certain services, such as an address change.

Question: Do I have to make an appointment? Yes, all non-emergency services require an appointment.