Elegant Nail, 755 Memorial Parkway, Phillipsburg, Reviews and Appointments (2024)

Debra Gannone

28 Jun 2018

REPORT

I've gone to this nail place for over 10 years very friendly staff and my nails always look amazing

LeahJ

18 Jun 2018

REPORT

The people were very rude to customers on the phone. The woman doing my nails sat right next to the register, and had to stop often to help other customers. I don't mind that because they seemed to be... Read More

The people were very rude to customers on the phone. The woman doing my nails sat right next to the register, and had to stop often to help other customers. I don't mind that because they seemed to be getting busy, and she was right by the register anyways. She complained about customers on the phone to me, ANOTHER CUSTOMER. I understand working in customer service is exhausting, as I work in customer service myself, but complaining to customers? Unprofessional. I asked for short coffin nails due to my job not allowing long nails, and she asked my profession, and I told her I'm a server. She said to me "I've had many servers come in here before getting long nails, why don't you?" Because I didn't want long nails. Why do I have to justify the length of my nails to anyone? She also cut my cuticles four times, and ran her nails along the cuts (so very painful). Then put a topcoat on the cuts as well. They got nail polish on my hands (I understand no one is perfect, but the amount was too much). Whenever I go to a nail salon and they cut your cuticles on over 2 nails, they discount you. Here, they did not (it was whatever at the time) But then charged me $5 extra for the coffin shape! Maybe that is normal, but i've never been charged extra for a coffin shape! This was all four days ago, and three of my acrylics are peeling off already! NEVER go to Elegant Nails. Read Less

Ciera Johnson

5 Jun 2018

REPORT

There okay , they do nails good just don’t like how think they make them . They do toes great tho .

angerine cromin

19 May 2018

REPORT

I have been going to Amy for about 10 years and she slays my nail every time. No matter what I ask her to do she does it.

Celenny Paulino

14 Apr 2018

REPORT

I got a gel manicure and a feet pedicure worth 55 dollars and my gel came off in 3 days 😑 ... plus they are to over priced

L.D. Smith

27 Jan 2018

REPORT

The staff was really nice and got me right! On top od that on of the clients brought in some great pizza! Thank you for the hospitality!

Grace King

26 Jan 2018

REPORT

Very clean! The man doing my nails was very kind, and very gentle. My manicure isn't quite perfect, but I only noticed the imperfections because I've been staring at my pretty nails!

Sevin B.

3 Dec 2017

REPORT

Very nice people and cozy place. Could provide more, but oh well. Sometimes they need to understand directions, but they are good at doing their job. I usually enjoy coming here to get my nails done e... Read More

Very nice people and cozy place. Could provide more, but oh well. Sometimes they need to understand directions, but they are good at doing their job. I usually enjoy coming here to get my nails done every time I need them done. I can rely on this place! Read Less

Amy Lynn

14 Oct 2017

REPORT

Been going here for over 10 year, designs are amazing and staff is very friendly!!! They are the best nail place in phillipsburg Nj!!! Highly recommend

Margie Bedoya

16 Sep 2017

REPORT

I got my nails ( gel mani and pedicure) done on Tuesday . Its Saturday and 5 nails that had gel polish came out. I spent 55 ( 15 extra for gel manicure) NEVER AGAIN!!!😠😠😠😠😠😠✌✌ WHATS THE PURPOSE... Read More

I got my nails ( gel mani and pedicure) done on Tuesday . Its Saturday and 5 nails that had gel polish came out. I spent 55 ( 15 extra for gel manicure) NEVER AGAIN!!!😠😠😠😠😠😠✌✌ WHATS THE PURPOSE OF PAYING 15 DOLLARS EXTRA FOR GEL. Jane Nails fort he next time Read Less

Kelli Campbell

10 Sep 2017

REPORT

See Tommy amazing that's my tech his stay on longer than most. Love his work.

Anna I.

25 Aug 2017

REPORT

They are always happy to do your nails and get you in very fast. They always do a good job at doing your nails and are very clean and neat about it. The lady who did my manicure was very nice and actu... Read More

They are always happy to do your nails and get you in very fast. They always do a good job at doing your nails and are very clean and neat about it. The lady who did my manicure was very nice and actually talked to me, unlike other ladies at other salons. I always return here and will continue to do so! Read Less

Crystal Gaskins

20 Aug 2017

REPORT

Worst service ever I have never been back and will not

Carolyn McRae

21 Jul 2017

REPORT

Worse decision ever even after reading the reviews before leaving 4 out 10 of my cuticles began to bleed and are very painful especially when washing my hands I will not go back.

Erika Turbitt

9 Jul 2017

REPORT

They are always willing to accommodate you. There can be a wait but that's because they are the best in the area! The prices are reasonable and the service is great. I won't go anywhere else!

Monica Saliceti

6 Jul 2017

REPORT

Comfy, cozy, sweet people who pamper you to no end.

Shareen Rucks

20 Jun 2017

REPORT

I must say I was very impressed with their work, Hana did a great job on my feet and not sure of the person who did my nails but she sit in first seat she did a wonderful job. I no longer have to go t... Read More

I must say I was very impressed with their work, Hana did a great job on my feet and not sure of the person who did my nails but she sit in first seat she did a wonderful job. I no longer have to go to Irvington or Bridgewater to get these things done. I will definitely be back. The only reason I didn't give 5 stars is because of the wait time, but she told me the days to come less crowded. Love my experience there. Read Less

Lora Brant

29 May 2017

REPORT

Worst experience I've ever had! Woman wouldn't get off her cell phone the entire time she was doing my nails, only did half the service then made me wait a half hour until they came back to finish, fi... Read More

Worst experience I've ever had! Woman wouldn't get off her cell phone the entire time she was doing my nails, only did half the service then made me wait a half hour until they came back to finish, filed my skin and cut 3 of my fingers, extremely rude to me and other customers. Will never be back no matter how desperate I am to get my nails done. Read Less

Emily Wickline Hanft

22 Apr 2017

REPORT

I LOVE this salon. So friendly and they do a fantastic job. Amy, the owner does my nails and she is excellent, but I'm sure they all are. Great salon. Definitely recommend!

Brenda Kennedy

18 Apr 2017

REPORT

Just did a walk in....wonderful experience!Wasn't rushed. Pedi was outstanding and gel manicure perfect. Please note...not once was my tech on her cell phone! Gave me her undivided attention! Now tha... Read More

Just did a walk in....wonderful experience!Wasn't rushed. Pedi was outstanding and gel manicure perfect. Please note...not once was my tech on her cell phone! Gave me her undivided attention! Now thats priceless Read Less

Danielle Marie Rissmiller

4 Apr 2017

REPORT

Fast and great service! Very friendly and helpful artist :) so happy with their services :)

Sonya E.

29 Jan 2017

REPORT

Very poor customer service. Was me first time going to this place and was not acknowledge when I walked in. A few people were ahead of me and after 15 mins one got up and left. Shortly there after ... Read More

Very poor customer service. Was me first time going to this place and was not acknowledge when I walked in. A few people were ahead of me and after 15 mins one got up and left. Shortly there after the other person had been waiting an hour got up and left. I thought I was next, however, every technician that was working on customers, was doing a second service on their clients and not acknowledging the people waiting eagerly for service. After waiting at least 30 minutes without one word from any of the staff, I got up an left. NEVER AGAIN! Read Less

Jackie Allen

26 Jan 2017

REPORT

I started going to this salon 2 years ago and their prices for the same service went up $20. Also the quality of their service has gotten horrible. I've gone to several nail salons and this place is t... Read More

I started going to this salon 2 years ago and their prices for the same service went up $20. Also the quality of their service has gotten horrible. I've gone to several nail salons and this place is the ONLY place that my nails actually fall off, and quickly. The last time I went there, I requested a full set and the lady didn't even understand what that was. I will never go back there again and I would never recommend this place to anyone. Read Less

Jennifer Tortorella

30 Nov 2016

REPORT

I make an appt an I am in an out they are so fast An cheaper then most!

Natashia M.

23 Sep 2016

REPORT

Great service with talented nail techs. Very friendly and clean. They have many colors to choose from as well as gel and cool nail designs. If you have a pic of a manicure design, they can duplicate i... Read More

Great service with talented nail techs. Very friendly and clean. They have many colors to choose from as well as gel and cool nail designs. If you have a pic of a manicure design, they can duplicate it. Read Less

Blayne P.

12 Jul 2016

REPORT

Ive been coming here for the past few months, lately I think they're getting a little LAZY! I recently came in for a fill as I do every 2 weeks. When I originally got a full set the week prior, I aske... Read More

Ive been coming here for the past few months, lately I think they're getting a little LAZY! I recently came in for a fill as I do every 2 weeks. When I originally got a full set the week prior, I asked for longer nails and for them to be "ballerina" shaped. Not only did the lady forget to do them long, she was too far in and said I can do it next time. 2 Weeks later I came in, asked for a nail extension so i could finally have the ballerina shaped nails that I originally asked for and the nail technician complained and said it was too much work. She eventually did them, and painted my nails with the gel polished that I asked for but I found her complaining very unprofessional. Now with the most recent experience was 2 weeks after the last one mentioned. I came in with my nail cracked horizontal. I notified the tech so it would be fixed. I also asked for a cut down, which she complained about before doing. She did my nails in the end they came out nice & I loved the color of my gel polish. Well 2 days later the same nail I told her about is cracked in the same spot. I go back, she fixed it with a attitude same it was my fault. Now a day later the same nail is cracked again! As she fixed it the last time she made me bleed when she ripped my nail off. I've been in here 3 times in one week for the same nail. This place is unprofessional, they will talk about you in another language and once you've become somewhat of a regular customer they stop doing a good job! I need a new nail salon in the lehigh valley area; suggestions are welcomed! Read Less

Jennifeur Wilson

22 Jun 2016

REPORT

Great people, excellent service, competitive pricing. This place was recommended to me years ago, and it has been consistently good.

Melissa W.

26 May 2016

REPORT

My mom and I got pedi and shellac mani for my wedding. Despite the reviews, the staff was friendly, social, and attentive. They did a great job on our nails. Prices were a little more than expected bu... Read More

My mom and I got pedi and shellac mani for my wedding. Despite the reviews, the staff was friendly, social, and attentive. They did a great job on our nails. Prices were a little more than expected but happy with our experience here! Read Less

Heather Waidner

2 Jan 2016

REPORT

I use to really enjoy getting my nails done here, but today I had a bad experience. I went in and came out realizing my nails were completely different. My right thumb nail is longer than my left, my ... Read More

I use to really enjoy getting my nails done here, but today I had a bad experience. I went in and came out realizing my nails were completely different. My right thumb nail is longer than my left, my right middle finger is shorter than my left one, my left ring finger is shorter than my right, and the paint job isn't what I expected. I can even see my real nail on the sides of the fake nail.. So very dissatisfied with this visit. Read Less

christine h.

5 Dec 2015

REPORT

Sister and I had our nails done here three times and each time was great. Friendly, nice, many pedicure chairs, maybe we'll try that next. I also had my brows shaped this month at a 2010 price! Th... Read More

Sister and I had our nails done here three times and each time was great. Friendly, nice, many pedicure chairs, maybe we'll try that next. I also had my brows shaped this month at a 2010 price! The language is not always English, but my nails don't care, and the stylists are very nice and always respectful. My sis got a chip due to her own fault, we went back an hour later, and they fixed it with the best attitude. I live far away and will come here every time I visit my family, which is a lot! Read Less

Kenisha E.

31 Jul 2015

REPORT

There's absolutely no reason for anyone to come here. I'm surprised that they're even in business. It's a small shop to begin with; maybe three pedicure chairs? All I needed was a cut down on my acryl... Read More

There's absolutely no reason for anyone to come here. I'm surprised that they're even in business. It's a small shop to begin with; maybe three pedicure chairs? All I needed was a cut down on my acrylic nails. I asked for a little extra length at my go to salon ( Koco's Nail Salon in Philly) & not only did they deliver, but I loved the extra length. Unfortunately, after coming home to the boyfriend he thought they were too long for work. Hate to admit it but he was right. I walked in to this "establishment" & no one greeted me; I should have just left then. As I mentioned earlier, the shop is super small so there's no reason why ANY customer should not be greeted upon entrance. I wrote my name down & what I needed done at the front desk. Too bad no one was sitting there & I never saw anyone check the list while I was there (which was over an hour for something that literally took less than 5 minutes to do.) The woman who I assume is the owner, finally asked me what I needed done & told me "okay, two minutes" as she was finishing up a customer. The wait was longer than the damn two minutes she had originally told me. After the client's nails were completed she kept talking to the nail tech. Heaux, I know good and damn well you've seen me sitting here. My facial expression was not a happy one & you want to keep the conversation going? Majorly f*cking rude. Then the nail tech told her that she wasn't charging her anything & that she was free to go. That made me suspicious; why was her service free of charge? Did the salon make a mistake & she came in to fix it; & if so, is this a normal occurrence here? I was charged $5 for the 5 minutes of service that was provided. I will NEVER come here again. There's plenty of other nail salons to choose from, they will not be getting my business anymore. Read Less

Tracy M.

25 Apr 2015

REPORT

If I could give a negative review I would. This place is a ripp off, they tell you they are saving you money by doing something beeides what you ask. $33.00 not bad, but I wanted gel and she did acryl... Read More

If I could give a negative review I would. This place is a ripp off, they tell you they are saving you money by doing something beeides what you ask. $33.00 not bad, but I wanted gel and she did acrylic. I asked for gel nail polish and she gave me regular. My nails at the end look ,short, messy as if my 15 year old kid did them. Get what you pay for. I'd rather pay more and not have to go get them redone some place else. By the way, talking about people in you language with your customer right there is ignorant. Never again. No tip..only to those that want their nails done right...DON'T GO HERE!! Read Less

Helen V.

19 Feb 2015

REPORT

I always have an excellent experience at this salon. My acrylics stay perfectly snug even though I am fairly brutal on them as I work in a retail environment. Pedicures and stone massage highly recomm... Read More

I always have an excellent experience at this salon. My acrylics stay perfectly snug even though I am fairly brutal on them as I work in a retail environment. Pedicures and stone massage highly recommended as well. Read Less

Donrie T.

9 Oct 2014

REPORT

OMG are you for real we had the worst experience ever there they hurt you with the electric filing, nails fell off in 2 days, etc. Really it was HORRIBLE would NEVER recommend the place.

Marisa D.

3 Sep 2014

REPORT

Although this place does not look the nicest or the cleanest - they consistently provide the BEST service of any nail salon in the area... At the end of the day I want my mani/pedi to look good when I... Read More

Although this place does not look the nicest or the cleanest - they consistently provide the BEST service of any nail salon in the area... At the end of the day I want my mani/pedi to look good when I leave a salon. Pedicures include a hot stone massage, which other salons charge extra for. The polish selection could be better - no Essie colors at all. Read Less

grifkl

9 Mar 2012

REPORT

I always leave here happy I love this place. Amazing nail designs also :)